Up to five users, up to three hours a month, on UK working days between 9:00 and 17:00. Mail, accounts, and the ordinary failures of a small office are the point.
This is not an overnight security operations contract. Incidents outside those hours, and projects above the hours, are quoted.
What you get
- Remote support for up to 5 users
- Up to 3 hours a month
- UK working days, 9:00–17:00
- Liaison with Microsoft 365 or Google Workspace you already pay for
- A note if a problem needs a project instead of support
Outside this price
- Overnight and weekend cover
- On-site callouts
- Hardware purchases
- Hours rolling over
Who it is for
Small teams that want ordinary IT handled calmly.